I visited this site after hearing it from the members in TFTY. I absolutely agree with the comments posted and I do commiserate with the all the members, including myself. While I am not a dance enthusiast and I have been annoyed several times by the din these dance members make before & after their class which can be quite disturbing while a yoga session is on. However, for the last couple of months I must admit that I do miss their presence.....this is because classes are reduced to only 1 per day? What is it that I miss? Their exuberance, their liveliness, their exicitement.....the air or festivity about them, the trouble they take to dress up, the clothes and matching accessories is simply amazing, so colourful especially when they come in all shapes & sizes.....especially for classes conducted by the repatriated teacher. How they practise and to better their routines.....their eagerness for the next class.....to learn the next step & for the development of the story....the teacher choreograph the dance step with a story to tell for each bollywood dance. They claim that the teacher has taught them what is feminity. Wow!! Kudos to their passion for dancing. Now what is TFTY thinking, I wonder? The dance class is now packed.... like sardines. From outside the studio I can see there is only standing room for each member...I shudder to think what will happen when they start to jump, turn or as much as stretch out their arms if they are not careful....Wonder if the members will start or pick a quarrel or fight? What do you expect 40-50 dancers in a room? There are many yoga members, who did not know how to dance at all have been converted to be dance enthusiasts, and I can see that they are dancing fairly well. Well teachers.....if TFTY do not know how to appreciate you, I am sure other centers will....for it is YOU TEACHERS who brought glory & fame to TFTY (all gym goers know that TFTY is FAMOUS for their BOLLYWOOD dance classes) It's You who gave them this reputation. It is you, the people who attract the members to join and to stay and NOT the structure, fixtures. If the teacher is good, members are prepared to put up with all the inconveniences.....all those comments in Malay Mail are not new nor just cooked up. It had been there all the time, but it's the quality of the teachers (they actually take the trouble to address members' health issues & concerns) that made these members turn a blind eye & deaf ears to TFTY's inadequacies as a service provider. What's great about them? The teachers are residents, meaning that their classes are fixed for them (contrary to what the TFTY spokesman's reply to MM, it's only when the locals came in that the timetable changes almost evey week) and the timetable is usually set for 1 month. That's the beautiful part of TFTY, member can plan their work & activities to fit in their favourite classes....except like lim mentioned....they start to cancel classes when yoga master are sick and they do not have sufficient teachers to replace them....or may be they are not paid for the extra classes, like overtime? Teachers take turns to have 1 day off per week. Unlike other fitness centers, TFTY has yoga & dance classes on all holidays (even May 1) be it their own new year, CNY, Raya, Deepavali, X'mas & Jan 1. That's the beautiful part of TFTY. Local teachers come in & immediately after the class they have to rush off to another center, it has become a bit impersonal and when one has some personal concerns to be addressed. Now it's sad....the center used to be so full of life is ghostly quiet......like a mortuary when the air con is turned on (very cold), like a furnace when the air con is turned off.....and attendance in yoga classes is poor except for hot yoga. Has anyone tried their yoga studio in PJ? How can anyone can do yoga (even hot yoga) in a carpeted studio? Because of the shortage of teachers, the existing resident teachers have to take on more hot yoga classes....no wonder there are more cancellation (at least now they replacement) of classes. It's no joke...hot yoga need not necessarily be good, especially when one, like the teachers, is doing it 2 times a day for at least 5 to 6 days of the week. I can only take 1 class a week....that is only if I have not been attending class for some time...to help me gain back some form of flexibility. I just hope that TFTY will try, as soon as possible, settle this issue for the benefit of all concerned.

As a TFTY member, I am not satified with the reply from the TF spokeman. The classes is not only reduce by 12% but more. From 7 Yoga Masters and 2 Dance Teachers for the TY Subang Jaya center. Now only left with 2 Yoga Masters and 1 Dance Teacher. Please recount again the reduction of classes available in year 2007 vs 2009. Even with the 12% reduction in classes as the spokeman mentioned will the TFTY also refund the 12% of membership fee? We pay for full and expected to get 100% of what we have paid for. We understand that TFTY try to get local master/ teacher to replace the classes, but several time the classes have been cancelled and worst thing is the poor cummincations between management & master, the master did not know have class to be conducted while members were waiting for the classes to start at the center. Two meetings were organize by MEMBERS to seek the top management explainations & solutions. But they set Ms. Lum as the representative of TFTY who could not give any commitment and satifactory answers. Mr. Clement did not even show up his face and seriously try find time to attend those important meetings. Members feel that TFTY did not sincerely and profesionally want to solve this issue. The 3rd meeting will be on 8rd June as promised by Ms Lum, we looking forward the TOP Management (better if Patrick Wee can come) to seriously attend our problems and provide with best solutions for the members.

True Fitness's claim that they contacted me on 5/5 to explain that the dance teacher was away for personal reasons is an absolute lie. I met 1 of their officer, Steven, after a yoga class on a Friday 15/5 after a gentle yoga class - 8.00pm to 9.00pm - conducted by Sandra ( a local yoga teacher). This was an accidental meeting as I was crossing the road beside the Centre and Steven was in the company of Sandra, Mahesh & another lady. I took the opportunity to ask Steven about my case. He replied, "Don't worry, Rakesh will be back!" I said, " This is what you always tell us!" Mahesh said "Why are you so angry?" I got a missed call from True Fitness Subang on Saturday, 23/5 at 1.32pm. If you want proof, I have not deleted it from my phone. There was no message, I assumed that it was one of the consultants trying to do promotion, which is not uncommon. I did not think otherwise as NO ONE from True Fitness mention anything about trying to contact me at our meeting in Desa Hartamas on Monday, 25/5 after our dance class around 9.45pm. Ms Lum, Daniel & another officer were there. I have copied & pasted Clement's email to me on Monday 25/5: Firstly, thank you for your email and the concerns raised in your letter. Please rest assured that this is being looked into on an urgent note. We will further advise you in the shortest time possible with the ongoings. I did not reply as I thought it unnecessary as we were going to meet up that evening anyway. However from this reply, I really am very very disappointed. I am very upset with this statement: ."The spokesman also says the club operations assistant manager contacted LIM on May 5 to advice that the dance instructor LIM signed up with for personal training was away for two to three months, for personal reasons." No spokesman from True Fitness has contacted to me and conveyed the above message to me except for that chance meeting with Steven by the roadside at around 9.30pm. If I had not gone for that class & chance upon him, I wouldn't have had that conversation with him. I would like to meet this spokesman......in all these 3 years with the centre, I have never met Clement or Patrick. I only got to know Steven in early March 2009, when I went to him to request him to put up a notice to inform members that children under a certain age are not allowed into the dance or yoga studio (since this is the centre's policy as many members . This has happened so many times. The the teacher upon complaint from customer service, will have to ask the child to leave the room, and this has brought misunderstanding amongst the members. Anyone with any common sense will know better than to allow their child into a studio - accidents do and can happen. After 2 weeks when I went for class, I did not see the notice, I asked him and he said, " it doesn't look nice!" What can I say???? This is the attitude!! This incident also caused the mother to misunderstand that the teacher in question is being racist and I told him about this. Still.....nothing done!!! The first time I met & spoke to Ms Lum was at the 25/5 monday night meeting. I just hope that True Fitness in the process of trying to justify their "Professionalism", please don't tell more lies to exonerate themselves. I have always been a very quiet member, all I am interested in is to have a good stretch after a hard day's work so much so that most teachers don't even know me by my name. All you True Yoga members, now is the time to speak up....not for me but for yourselves. Some of you have paid thousands of RM for your lifetime or family packages. Regards, LIM